Returns & Refunds Policy

Last updated: December 09, 2021

Thank you for shopping at Unicorn Sticker Paper.

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Unicorn Sticker Paper, P.O. Box 151, Beaufort, VIC 3373, Australia

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Unicorn Sticker Paper, accessible from www.unicornstickerpaper.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • The Goods have incurred damages prior to being delivered to You (not after receiving it).

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Unicorn Sticker Paper
PO Box 151
Beaufort, VIC 3373
Australia

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Return shipping will be refunded, and a replacement will be processed as soon as the Goods are received by our team.

Refunds

The following conditions are considered valid for refund;

1) Return has been processed;

2) Item not delivered;

3) Replacement is not available.

Email notifications will be sent once the refund has been completed. We are not held responsible for Goods lost during transit. Refund claims of this nature should be lodged to Australia Post or with our partner couriers.

 

Order Cancellations

All orders confirmed on our website are considered final and cannot be changed. No returns. No exchanges. No holds. ALL SALES ARE FINAL.

 

CONTACT US 

If you have any questions about our Returns and Refunds Policy, please contact us by email at team@unicornstickerpaper.com