Shipping Policy

Thank you for visiting and shopping at Unicorn Sticker Paper, the best place to find buttery, smooth, and exceptional unicorn paper for your crafting needs. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-5 business days through Australia Post and our partner couriers. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges and delivery time frames for your order will be calculated and displayed at checkout. We do offer FREE shipping for orders of 500 sheets and above within AUSTRALIA, which will be displayed at checkout. Delivery delays can occasionally occur, so please bear in mind that the time frames are for estimation purposes only.

Unfortunately, we do not offer EXPRESS and FREE shipping to international orders, as well as EXPRESS shipping for 500 sheets and above for orders within AUSTRALIA. When a shipping rate is not displayed upon checkout, please contact us via email at team@unicornstickerpaper.com so we can confirm eligibility and send you a customised shipping quote for your order.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Unicorn Sticker Paper is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Unicorn Sticker Paper cannot be held responsible for any possible duties and taxes that may be applied by customs in the country where the delivery is made. Such responsibility which may be imposed by the country of destination will rest with the customer.

Also, please note that shipping times may vary per country. Due to customs delays and other factors that are absolutely out of our control, orders may take longer than the usual shipping times. Unicorn Sticker Paper may not be held responsible for any delays that may occur in relation to this.

Damages

Unicorn Sticker Paper is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging material and damaged goods before filing a claim.